Insurance policies

We believe that safety and enjoyment are equally important when booking a tour with Equity. That’s why it’s a condition of booking with us that you have taken out adequate and valid specialist school group travel insurance for the entire duration of your trip.

Equity has partnered with Endsleigh Insurance to create a bespoke school group travel insurance policy that covers against a variety of unforeseen risks. We’re confident that the travel insurance policy we offer is one of the best available in the school travel market. In the unfortunate event of a claim, our suppliers in-resort are familiar with our policy and procedures, which makes for a smoother operation at a stressful time.

A full copy of the insurance policy and statement of insurance document can be viewed in the below links. We advise checking that our policy provides sufficient cover for your particular needs before completing your booking, so you are fully aware of the levels of cover provided and are confident that the policy will meet your needs.

Insurance Policies

Click to view our Frequently Asked Questions


Important Conditions Relating to Health

Any beneficiary of the Endsleigh travel insurance policy, who is under 18 years of age, who are UK residents and travelling to countries in Europe only, will be exempt from the Important Conditions Relating to Health detailed in the group policy and any pre-existing health conditions will be automatically covered.

If you are not eligible for the above, please find the Pre-Existing Medical Conditions Guide to establish the Important Conditions Related to Health.

General conditions and general exclusions apply to the whole of the group policy and all levels of cover.

How to make a claim

Making a claim or request assistance in the event of medical emergency:
All medical claims are handled by our emergency assistance service (CEGA) who operate a 24/7 operation for medical emergencies.
Emergency medical claim: Contact the emergency assistance service on telephone number: +44 (0)1243 621058.
Making a non-medical claim: All non-medical claims are handled by CEGA– telephone number +44(0) 1202 038 946.
Web: The travel claim form - Form | Endsleigh

When to make a claim: Claims should be made as soon as possible after the date of the incident for which the beneficiary is claiming. Claims MUST be made within 31 days of the incident.

Global Health Insurance Card (GHIC)

We highly recommend that all travellers obtain a UK Global Health Insurance Card (GHIC) if travelling to countries in Europe. The UK Global Health Insurance Card (GHIC) allows British nationals access to statutory healthcare in Europe at a reduced cost or sometimes for free.

It is important to note that the GHIC is not a replacement for travel insurance. The GHIC may not cover the cost of all medical treatment or repatriation, whereas the Endsleigh travel insurance policy will cover extended costs under Section 2 – Emergency medical and other expenses.

For more information about the UK Global Health Insurance Card (GHIC), you can visit the website here: Apply for a UK Global Health Insurance Card (GHIC) - GOV.UK (

Alternative travel insurance providers

Should you decide to make your own travel insurance arrangements, please note adequate and valid travel insurance is a requirement for all those travelling with Equity. It is a condition of completing your booking with us that you agree to obtain adequate travel insurance (which includes bespoke features specific to the activities you will participate in whilst on your tour). 


Tour operator public liability insurance

Our Tour Operator Public Liability insurance cover is set at £10 million.

Privacy policy 

We take your privacy and the personal information you provide to us very seriously here at Equity. You can read more in our privacy policy. 

Booking terms & conditions 

We ask that you thoroughly read the booking terms and conditions when planning your school trip. 

We hope the information above answers all your questions about booking with Equity. If you have any further queries, please get in touch with our expert team by contacting us online or calling us on 01273 025759